Official Six Sigma Certifications

History of Six Sigma

  • Developed by Mikel Harry and Bill Smith, Motorola.
  • Motorola was among the first recipients of the Malcolm Baldrige National Quality Award in 1988.
Six Sigma: the historical development timelineSix Sigma: the historical development timeline. A historical adoption overview, not a current customer list. Earlier quality work and formal Six Sigma development are distinct.Six Sigma: the historical development timeline1979–1986 · EvolutionMotorola: quality-improvement groundwork preceding the formal Six Sigma processintroduced in 1986.1986–1992 · DesignMotorola and Texas Instruments.1993–1994 · RefinementABB (Asea Brown Boveri) and AlliedSignal.1994–1996 · ResultsAlliedSignal and General Electric.1996–1997 · AwarenessNokia, Bombardier and Siebel.1997–1998 · AdaptationLockheed Martin, Sony, Polaroid, Avery, Crane and Wipro.1999 onward · EnlightenmentAmerican Express, Ford, DuPont, Dow Chemical, Bank of America, Infosys andthousands of other organizations.A historical adoption overview, not a current customer list. Earlier quality work and formal Six Sigma development are distinct.
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Six Sigma History


Throughout its history, Six Sigma has evolved into a business-driven, multidimensional approach that supports business strategy by:
  1. Improving Processes
  2. Lowering Defects
  3. Reducing Process Variability
  4. Reducing Costs
  5. Increasing Customer Satisfaction
  6. Increasing Profit



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